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504-524-8200

info@theriverfronthotel.com

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Frequently Asked Questions

FAQ

Design the ideal visit to New Orleans with vacation packages from Riverfront Hotel. From the Arts Warehouse District, the city is at your fingertips.

General

Where is the hotel located? How far are you from the Convention Center and the French Quarter?

The Riverfront Hotel is located at 700 Convention Center Blvd in the Warehouse District. We are just one block from the Julia Street entrance to the Ernest N. Morial Convention Center, and four blocks from Canal Street and the French Quarter.

How do I get to my cruise?

We are just one block from the Julia Street Cruise Terminal. Directions to all New Orleans cruise terminals are available at https://portnola.com/cruise/parking-directions

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What types of public transportation are available?

Guests can easily access taxis, ride-shares (Uber/Lyft), and streetcars. Stops for the St. Charles Avenue, Riverfront, and Canal Street lines are just a few blocks away. Streetcar fare is $1.25 per ride, or $3.00 for a day pass.

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How can I book group stays or meetings at the Riverfront Hotel?

Please contact our Sales Team at salesleads@theriverfronthotel.com or call (504) 681-1024 to start planning your event.

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When is check-in and check-out? Are early check-ins or late check-outs available?

Check-in: 4:00 PM

Check-out: 11:00 AM

Early check-in and late check-out are available based on availability and may incur a fee.

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Do I need a credit or debit card to check in?

Yes. A credit card is required at check-in. A hold of $150.00 per night will be placed for incidentals. This hold is released after check-out, minus any charges incurred. Cash and checks are not accepted.

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What does the Destination Fee include?

The daily Destination Fee includes:

Two “Cocktails of the Day” upon arrival
Unlimited in-room filtered water
High-speed Wi-Fi access
In-room fitness kits (upon request)
Local and toll-free phone calls
24-hour Concierge and Front Desk services

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Does the hotel offer parking?

Yes, we offer overnight valet parking with in/out privileges for $50.00 per night plus tax. Oversized vehicle parking is available for $55.00 per night plus tax.

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What is the hotel’s pet policy?

We are pet-friendly! Pets up to 75 lbs. are welcome. A $50.00 non-refundable fee per night applies.

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Does the hotel offer suites or connecting rooms?

Yes. We offer a variety of suites, including the Hospitality Loft Suite, Executive Loft Suite, and Luxury Suites. Connecting rooms are also available and can be arranged by contacting the hotel directly. Visit our Rooms page to learn more https://www.theriverfronthotel.com/rooms

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Is the hotel a smoke-free property?

Yes, the Riverfront Hotel is a 100% smoke-free and vape-free property. A $500.00 cleaning fee will apply for any violations.

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Does the hotel have a restaurant or bar?

Yes. The Fulton St. Bistro & Bar serves breakfast, lunch, and dinner daily. The bar is open 7 days a week.

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Does the Riverfront Hotel offer room service?

Yes. Room service is available daily from 7:00 AM to 10:00 PM.

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Where can I work out?

Our fitness center is located on the 2nd floor and is fully equipped with free weights, cardio machines, and a yoga/stretching area. In-room fitness kits are also available upon request.

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