FAQ

The Riverfront Hotel is located at 701 Convention Center Blvd in the Warehouse District. We are just one block from the Julia Street entrance to the Ernest N. Morial Convention Center and Julia Street Cruise Terminal, and four blocks from Canal Street and the French Quarter.

We are just one block from the Julia Street Cruise Terminal. Directions to all New Orleans cruise terminals are available at https://portnola.com/cruise/parking-directions

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Guests can easily access taxis, ride-shares (Uber/Lyft), and streetcars. Stops for the St. Charles Avenue, Riverfront, and Canal Street lines are just a few blocks away. Streetcar fare is $1.25 per ride, or $3.00 for a day pass.

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Please contact our Sales Team at salesleads@theriverfronthotel.com or call (504) 681-1024 to start planning your event.

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Check-in: 4:00 PM

Check-out: 11:00 AM

Early check-in and late check-out are available based on availability and may incur a fee.

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Yes. A credit card is required at check-in. A hold of $150 per stay will be placed for incidentals. This hold is released after check-out, minus any charges incurred. Cash and checks are not accepted.

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The daily Destination Fee includes:

• Two “Cocktails of the Day” upon arrival
• Complimentary drip coffee served daily from 6:30 am to 10:30 am in the Lobby
• Complimentary Beignets served nightly from 8:00 pm to 9:00 pm in the Lobby
• Complimentary bottled water
• High-speed Wi-Fi access
• In-room fitness kits (upon request)
• Local and toll-free phone calls
• 24-hour Concierge and Front Desk services

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Yes, we offer overnight valet parking with in/out privileges for $50.00 per night plus tax. Oversized vehicle parking is available for $60.00 per night plus tax.

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We are pet-friendly! Pets up to 75 lbs. are welcome. A $50.00 non-refundable fee per stay applies.

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Yes. We offer a variety of suites, including the Hospitality Loft Suite, Executive Loft Suite, and Luxury Suites. Connecting rooms are also available and can be arranged by contacting the hotel directly. Visit our Rooms page to learn more https://www.theriverfronthotel.com/rooms

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Yes, the Riverfront Hotel is a 100% smoke-free and vape-free property. A $500.00 cleaning fee will apply for any violations.

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The Riverfront Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.

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Yes. The Fulton St. Bistro & Bar serves breakfast, lunch, and dinner daily. The bar is open 7 days a week.

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Yes. Room service is available daily from 7:00 AM to 10:00 PM.

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Our fitness center is located on the 2nd floor and is fully equipped with free weights, cardio machines, and a yoga/stretching area. In-room fitness kits are also available upon request.

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